Our guarantee

The Cited Co AI visibility guarantee

Within 120 days, at least one major AI platform will name your business when someone asks for a recommendation, or you do not pay for month five.

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Cited Co guarantees that within 120 days, at least one major AI platform will name your business when someone asks it for a recommendation in your category. That means ChatGPT, Perplexity, Gemini, or Claude returning your name for one of the core queries we agree on when you start. If we do not get you there, you do not pay for month five. Cited Co is a boutique AI visibility agency founded by Lauren Lerner in Scottsdale, Arizona, and this is the only guarantee of its kind in the market we work in.

We can make this promise because we have already done it. We are not betting on a theory. We are standing behind a result we have produced and a method we can repeat.

What the Research Shows

Buyers are asking AI before they ask Google, and the businesses named in those answers capture the client first. The data backs both the shift and the opportunity.

Living with Lolo, our first client, went from a 22 to a 71 overall AI Citation Readiness score in about 90 days, and now appears across all four platforms we track. Cited Co proprietary scan data, April to June 2026.
In our study of the Scottsdale and Phoenix interior design market, only 2 of 7 established firms scored above 70 on AI Citation Readiness. Cited Co proprietary research, 2026.
In 2024, 58.5 percent of United States Google searches ended without a single click, and by 2026 fewer than one in three still send a click to the open web. SparkToro, 2024 to 2026.
ChatGPT reached 900 million weekly active users by February 2026, more than double a year earlier, and that is one of four assistants people now ask for recommendations. TechCrunch, 2026.

The takeaway is simple. The AI recommendation layer is wide open in most local service markets, and the firm that moves first can own it. That is what the guarantee is built on.

What the guarantee actually promises

The promise is specific on purpose. Within 120 days of your start date, at least one of the four platforms we track, ChatGPT, Perplexity, Gemini, or Claude, will name your business in its answer to at least one core query we agree on in writing at onboarding. A core query is the kind of question a real client in Scottsdale or Phoenix would type, like “best med spa in Scottsdale” or “who should I hire for a luxury kitchen remodel in Paradise Valley.”

We do not promise you will be number one on every platform for every question. No honest agency can. We promise you will move from invisible to cited, which is the hard first step and the one that changes your pipeline.

How we track it

Every month, we score your business on the ACRS framework and run your core queries across all four platforms. We run those checks in unpersonalized, incognito sessions, never logged in as you, so the result reflects what a real stranger sees and not a flattered version tuned to your own history. You see the same scored report we do. When an AI platform names you, it is recorded with the date and the exact answer, so there is no ambiguity about whether the guarantee was met.

The remedy, in plain terms

If 120 days pass and no platform has named you for an agreed query, you do not pay for month five. You keep everything we built, the schema, the content, the entity work, and the citations continue to compound whether you stay or not. We think that is fair. We carry the risk of the outcome, and you keep the asset either way.

What we need from you

A guarantee only works when both sides do their part, so the conditions are short and reasonable. You are on a qualifying monthly plan. You grant the access we need to do the work, your website, Google Business Profile, and Search Console. You approve and publish the content we recommend within a reasonable window, because AI cannot cite a page that never went live. And we agree your core queries in writing at the start, so success is measured against a fixed target, not a moving one.

Why we can stand behind this

Most agencies will not put a promise in writing because they are selling activity, not outcomes. We measure inputs that are knowable and improvable through the ACRS framework, which is why the result is repeatable rather than lucky.

When we started with Living with Lolo, a Scottsdale luxury interior design and design-build firm, AI tools had almost no way to describe it. Within about 60 days, ChatGPT, Claude, and Gemini were citing the firm by name, license number, and award history. The full story is in our case studies. Lauren Lerner built that result with the same method every guaranteed client gets.

Frequently Asked Questions

Can an AI visibility agency actually guarantee I will show up in ChatGPT?

Most cannot, and most will not try, because they optimize activity rather than outcomes. Cited Co can, because we measure and improve the specific inputs AI models pull from when they recommend a business. Our guarantee is that within 120 days at least one of the four platforms we track, ChatGPT, Perplexity, Gemini, or Claude, will name you for a core query we agree on. If it does not happen, you do not pay for month five.

What does being cited by AI actually mean for my business?

It means that when a potential client asks an AI assistant for a recommendation in your category and city, your name is in the answer. That client arrives already educated and already trusting the recommendation, which changes the whole sales conversation. In high-consideration categories like med spas, law firms, and design, being the name AI gives is becoming a real competitive advantage.

What happens if Cited Co does not hit the guarantee?

You do not pay for month five, and you keep everything we built. The schema, content, and entity work stay in place and keep working for you whether you continue or not. We carry the risk of the outcome so you do not have to.

How do you measure whether an AI platform recommended me?

Every month we run your agreed core queries across all four platforms in unpersonalized, incognito sessions, so the answer reflects what a real stranger sees rather than a result tuned to your own browsing history. When a platform names you, we record the date and the exact answer. You see the same scored report we do.

Does the guarantee mean I will rank number one everywhere?

No, and be cautious of anyone who promises that. The guarantee is that you move from invisible to cited, named by at least one platform for at least one agreed query within 120 days. That is the hard first step. Once you are cited, visibility tends to compound across platforms and queries over time.

Why do most AI visibility agencies not offer a guarantee?

Because a guarantee only works if you can actually produce the result on purpose, and most cannot. Cited Co built and proved its method on a real business in Scottsdale, Arizona before offering it to anyone else. We are willing to put the promise in writing because we know what moves the needle and how long it takes.

Cited Co is a boutique AI visibility agency founded by Lauren Lerner in Scottsdale, Arizona. We specialize in generative engine optimization for service businesses: entity optimization, schema implementation, AI-cited content creation, and monthly visibility tracking across ChatGPT, Perplexity, Gemini, and Claude. We work with a small, intentional roster of clients in high-consideration service categories where reputation drives decisions and AI visibility is becoming a meaningful competitive advantage.
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